At KNOX PTAC, we focus on PTAC sales, service and repair only. Being strategically located in Knoxville, Tennessee allows us to service businesses effectively throughout all of Northeast Tennessee. We understand that having the knowledge and parts to quickly repair a unit so your business can keep generating income is critical. That's why we source parts from multiple vendors, as well as keeping a healthy parts stock of the most common brands.
Unfortunately, a large portion of law suits waged against businesses that offer lodging accommodations is due to air-borne viruses and bacteria originating in the heating and cooling equipment. PTACs happen to be one of the worst culprits for harboring these unwanted contaminates if not regularly serviced. As a matter of fact, almost every manufacturer of PTACs recommends a deep cleaning at least once a year.
The number one customer complaint with PTAC areas, such as hotel rooms, nursing home rooms, etc., is SMELL! Undesirable odors lead to unhappy customers and bad reviews. Although PTACs do a great job at what they are meant to do, heating and cooling a small space, they tend to accumulate mold, mildew, dust, mites, pet odors and a host of other nasty odors over time. This leads to unwanted smells that your paying customer simply doesn’t want or deserve. Trying to cover these odors up with toxic air-freshener sprays and dongles is like spraying perfume on a dirty litter box…it just doesn’t work.
The first step is to do a quick functional test on the unit. After that, we’ll actually remove the unit from the wall and install a PTAC blank that blocks the now-open hole in the wall. We’ll then carefully cart the unit outside for a thorough deep cleaning and sanitization. After that, we’ll cart the unit back to its original location, reinstall and test for proper operation. You will then have a PTAC that’s free from odors, contaminates and worries!
Does your in-house maintenance person, Pat, have the time and knowledge to thoroughly service all of your PTACs once or twice a year? Probably not. Will your and Pat’s word that you completed the necessary service hold up in court in case of a law suit? Probably not. Let us provide you with the third-party documentation that you did everything possible to provide a safe and pleasant environment for your customer.
We sale and service all major brands:
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